Concerns/Grievances

You may address your safety and quality of care concerns to:

  • Clinic Manager
  • Patient Communication Coordinator: (toll-free) 1-855-572-2896 or patientsupport@lscctx.org
  • Director of Quality: 512.686.0207
  • Human Resources: 512.686.0207
  • HHSC Civil Rights Office (for discrimination): HHSCivilRightsOffice@hhsc.state.tx.us
  • The Joint Commission is an independent, non-profit  organization which is the world leader in evaluating the quality and safety of health care organizations across the country.   LSCC has been accredited by the Joint Commission, a distinction many health care organizations do not have.  At LSCC, we believe quality and safety in health care are important and have incorporated Joint Commission standards into the care we provide.

The Joint Commission Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax: (630) 792-5636
Email: complaint@jointcommission.org